"A hospice is to allow for dignity in death. Many would like to die at home but, particularly in our aging society, the caregiver is not always capable. Hospice is a community, not a building, where there are those who care for the dying and their family not only with skill but also with great empathy and heart."– Dr. Bob and Ann Scott
Please note the following changes to our program delivery:
Meals on Wheels
• The delivery of hot meals on wheels will be transitioning to our frozen meals on wheels program.
• All non-essential transportation is cancelled at this time.
• Essential transportation appointments will be delivered by Community Care Northumberland drivers.
• An example of an essential drives would be drives for dialysis treatments, chemotherapy and possibly Specialist appointments, decided on a case by case basis.
• All essential drives will take place in our Specialized Transportation vehicles. Cleaning will be completed following each drive.
• All Specialized Transportation Routes will be cancelled. Clients can call if they need access to an essential service and our drivers will work with clients to resolve the situation.
• Volunteers will not be used for any client transportation service until further notice.
Home Help and Maintenance
• Cancellation of all appointments for Home Help and Maintenance. If clients are receiving meal preparation during their visit and this is seen as essential, we will offer clients the opportunity to receive frozen meals and if required, clients can request grocery shopping and delivery by a CCN staff member.
Personal Distress Alarms
• Please contact one of our local offices in Campbellford, Brighton, Colborne, Cobourg or Port Hope should you need assistance or a battery replacement. Staff will be willing to assist.
• Unfortunately, in the interest of volunteer health and safety, we will be cancelling all office volunteer duties at this time. We will be reaching out to volunteers to assist in telephone duties and connecting with our clients through ‘Telephone Security Checks’.
Hastings Office Closure
• Our office in Hastings is currently closed we are directing all inquiries for supports to be made to our Campbellford location. Please call (705) 653-1411 or email firstname.lastname@example.org
Visiting Hospice Services
• Cancellation of all in-home visiting by volunteers and in home assessments by staff. All visiting and assessments will be completed by telephone.
• Cancellation of all in-home visiting by volunteers and staff. All visiting will be completed by telephone.
• All social groups, classes, workshops, exercise and falls prevention classes are cancelled.
We are confident that these changes will help limit the spread of the virus and protect our staff, volunteers and clients while we continue to offer essential services to the members of the community.
Please consult the following resources for more information:
Northumberland Hills Hospital: https://nhh.ca/covid-19
Government of Ontario: https://www.ontario.ca/page/2019-novel-coronavirus
HKPRD Health Unit: https://www.hkpr.on.ca/featured_posts/novel-coronavirus/
Public Health Agency of Canada: canada.ca/coronavirus
World Health Organization: who.int/health-topics/coronavirus
We are currently reaching out to our clients to inform them directly of the changes taking place and to make alternate arrangements, if necessary.
We thank you for your cooperation and understanding during these difficult and uncertain times. As new information becomes available and decisions are made, we will continue to keep you informed through all of our communication channels including our website at www.commcare.ca
If you have any questions or concerns, please reach out to the contacts below
Trish Baird Lynda Kay
Executive Director Director, Donor Relations and Communications
Community Care Northumberland Community Care Northumberland
1-866-514-5774 (905) 375-5628